.reclamaciones-page{background:linear-gradient(135deg,#ff6d00 0%,#fbbd15 100%);min-height:100vh;padding:80px 20px 40px}.reclamaciones-container{max-width:900px;margin:0 auto}.reclamaciones-header{text-align:center;color:white;margin-bottom:40px}.reclamaciones-header h1{font-family:'Baloo 2',cursive;font-size:2.5rem;margin-bottom:16px;text-shadow:0 2px 10px rgba(0,0,0,.2)}.reclamaciones-header .subtitle{font-size:1.125rem;opacity:.95;font-weight:600}.reclamaciones-card{background:white;border-radius:24px;padding:48px;box-shadow:0 20px 60px rgba(0,0,0,.3);margin-bottom:30px}.empresa-info{background:linear-gradient(135deg,#f8f9fa 0%,#e9ecef 100%);border-radius:16px;padding:24px;margin-bottom:32px;border-left:4px solid #ff6d00}.empresa-info h3{color:#2d3436;font-family:'Baloo 2',cursive;font-size:1.25rem;margin-bottom:16px;display:flex;align-items:center;gap:8px}.empresa-info p{color:#636e72;margin-bottom:8px;font-size:.9375rem}.empresa-info strong{color:#2d3436}.section-title{color:#2d3436;font-family:'Baloo 2',cursive;font-size:1.5rem;margin:32px 0 20px;padding-bottom:12px;border-bottom:3px solid #ff6d00;display:flex;align-items:center;gap:12px}.section-title .icon{background:linear-gradient(135deg,#ff6d00 0%,#fbbd15 100%);color:white;width:40px;height:40px;border-radius:10px;display:flex;align-items:center;justify-content:center;font-size:1.25rem}.form-group{margin-bottom:20px}.form-group label{display:block;color:#2d3436;font-weight:600;margin-bottom:8px;font-size:.9375rem}.form-group label .required{color:#d63031}.form-control{width:100%;padding:14px 16px;border:2px solid #e0e0e0;border-radius:12px;font-size:1rem;transition:all .3s ease;font-family:inherit}.form-control:focus{outline:none;border-color:#ff6d00;box-shadow:0 0 0 4px rgba(102,126,234,.1)}.form-control::placeholder{color:#b2bec3}textarea.form-control{min-height:120px;resize:vertical}.form-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:20px}.form-row-3{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.radio-group{display:flex;gap:24px;flex-wrap:wrap}.radio-option{display:flex;align-items:center;gap:10px;padding:16px 24px;border:2px solid #e0e0e0;border-radius:12px;cursor:pointer;transition:all .3s ease;flex:1;min-width:200px}.radio-option:hover{border-color:#ff6d00;background:rgba(102,126,234,.05)}.radio-option input[type="radio"]{width:20px;height:20px;accent-color:#ff6d00}.radio-option.selected{border-color:#ff6d00;background:rgba(102,126,234,.1)}.radio-option .radio-content h4{color:#2d3436;font-size:1rem;margin-bottom:4px}.radio-option .radio-content p{color:#636e72;font-size:.8125rem;margin:0}.checkbox-group{display:flex;align-items:flex-start;gap:12px;padding:16px;background:#f8f9fa;border-radius:12px;margin-top:24px}.checkbox-group input[type="checkbox"]{width:20px;height:20px;accent-color:#ff6d00;margin-top:2px}.checkbox-group label{color:#636e72;font-size:.9375rem;line-height:1.6;margin:0}.checkbox-group a{color:#ff6d00;text-decoration:none}.checkbox-group a:hover{text-decoration:underline}.info-box{background:linear-gradient(135deg,#fff3cd 0%,#ffeeba 100%);border:2px solid #ffc107;border-radius:12px;padding:16px;margin:20px 0}.info-box p{color:#856404;font-size:.875rem;margin:0;display:flex;align-items:flex-start;gap:8px}.info-box p i{margin-top:2px}.reclamo-info{background:linear-gradient(135deg,#d4edda 0%,#c3e6cb 100%);border:2px solid #28a745;border-radius:12px;padding:16px;margin-bottom:16px}.reclamo-info h4{color:#155724;font-size:1rem;margin-bottom:8px}.reclamo-info p{color:#155724;font-size:.875rem;margin:0}.queja-info{background:linear-gradient(135deg,#cce5ff 0%,#b8daff 100%);border:2px solid #007bff;border-radius:12px;padding:16px}.queja-info h4{color:#004085;font-size:1rem;margin-bottom:8px}.queja-info p{color:#004085;font-size:.875rem;margin:0}.submit-btn{width:100%;padding:18px 32px;background:linear-gradient(135deg,#ff6d00 0%,#fbbd15 100%);color:white;border:none;border-radius:12px;font-size:1.125rem;font-weight:700;cursor:pointer;transition:all .3s ease;display:flex;align-items:center;justify-content:center;gap:10px;margin-top:32px}.submit-btn:hover{transform:translateY(-2px);box-shadow:0 8px 25px rgba(102,126,234,.4)}.alert{padding:16px 20px;border-radius:12px;margin-bottom:24px;display:flex;align-items:flex-start;gap:12px}.alert-success{background:linear-gradient(135deg,#d4edda 0%,#c3e6cb 100%);border:2px solid #28a745;color:#155724}.alert-error{background:linear-gradient(135deg,#f8d7da 0%,#f5c6cb 100%);border:2px solid #dc3545;color:#721c24}.alert i{font-size:1.25rem;margin-top:2px}.back-button{display:inline-flex;align-items:center;gap:8px;background:white;color:#ff6d00;padding:14px 28px;border-radius:50px;text-decoration:none;font-weight:700;font-size:1rem;box-shadow:0 4px 12px rgba(0,0,0,.1);transition:all .3s ease;margin-top:20px}.back-button:hover{transform:translateY(-2px);box-shadow:0 6px 20px rgba(102,126,234,.3);background:#ff6d00;color:white}.legal-notice{background:#f8f9fa;border-radius:12px;padding:20px;margin-top:32px;font-size:.8125rem;color:#636e72;line-height:1.6}.legal-notice p{margin-bottom:8px}.legal-notice p:last-child{margin-bottom:0}.menor-edad-fields{display:none;background:#f8f9fa;padding:20px;border-radius:12px;margin-top:16px}.menor-edad-fields.show{display:block}@media(max-width:768px){.reclamaciones-page{padding:60px 16px 30px}.reclamaciones-card{padding:32px 20px}.reclamaciones-header h1{font-size:1.75rem}.form-row,.form-row-3{grid-template-columns:1fr}.radio-group{flex-direction:column}.radio-option{min-width:auto}}